Privacy & Cookies

Last updated: 21/05/2018

Summary:

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our policy covers

1. Why we value your privacy
2. How we collect information
3. What information we hold
4. Where we store your information
5. What we use your information for
6. Who’s responsible for your information at our company
7. Who has access to information about you
8. The steps we take to keep your information private
9. How to complain
10. Changes to the policy

1. Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

2. How we collect information

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.

Our website doesn’t use cookies or scripts that were designed to track the websites you visit. We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.

We collect your email address when you sign up for one of our newsletters.

We ask for your account and contact information when you register a membership account.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

3. What information we hold

- When you contact us by email or through our website, we collect your name, email address, phone number, a social media username, and the company you work for, if you’ve given us that.
- If you sign up for a newsletter, we only collect your name and email address.
- When you register a membership account, we collect your name, email address, password, phone number, organisation information, and address.

4. Where we store your information

When you contact us by email or through our website, we store your information in our website’s data log. If you sign up for a newsletter, we store your email address in MailChimp, which is the marketing platform we prefer. When you register for membership, your information is stored in our membership platform. We chose these systems partly for their commitment to security.

5. What we use your information for

We occasionally use your contact information to send you details of our events and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again.

6. Who’s responsible for your information at our company

Our Project Manager, is responsible for the security of your information. You can [contact](/contact “Contact Project Manager”) them if you have any concerns about the information we store.

7. Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided.

8. The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it. Passwords are encrypted.

9. How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please [contact](/contact “Contact Project Manager”) the Project manager.

10. Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Cookies

In order to collect anonymous data, we may use ‘cookies’ that remain in the cookies file of your browser until they are deleted from your hard drive.

Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small data file which is sent to your browser and stored on your computer’s hard drive, mobile phone or other device. They enable the website to “remember” who you, avoiding the need to re-enter your information on return to our website.

Cookies can be removed from your PC using browser settings but there will still be some deterioration in the service you receive (for example, you may receive many pop up boxes containing the same advertisements or you may not be able to access a page you earlier personalised). Generally, we recommend that you set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. These can be found in the advanced preferences.

There are different types of cookies which are used to do different things, such as letting you navigate between different pages on a website efficiently, remembering preferences you have given a website, and improving your overall experience. Others are used to provide you with advertising which is more tailored to your interests, or to measure the number of site visits and the most popular pages users visit.

Session cookies enable provide online information. Without these we would not be able to operate our website. These cookies are allocated to your PC only for the duration of your visit to a website, and these and are strictly necessary cookies. They automatically expire when you close down your browser.

Persistent cookies are those which remain on your PC until you delete them.

Performance cookies are used only to improve our site or measure response rates. All information collected by these cookies is anonymous and does not in any way impact on your privacy.

No cookies on our site are served or used by third parties. We do not use “spyware”, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace activities of users.

How we use cookies

Please be aware that we use cookies on our website. These cookies, listed below, detail why they are used and when they will expire.

Measuring website usage (Google Analytics)

We use Google Analytics to assist in identifying how our website is used by visitors. We do this to make sure it is meeting our customer’s needs and to understand how we can improve our site. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

Google Analytics sets the following cookies.

NameTypical ContentExpires
_gaUsed to distinguish users.2 years
_gidUsed to distinguish users.24 hours
_gatUsed to throttle request rate. 1 minute
AMP_TOKENContains a token that can be used to retrieve a Client ID from AMP Client ID service. 30 seconds to 1 year
_gac_Contains campaign related information for the user. 90 days

We may also use your IP address to help diagnose problems with our server and to administer our website. An IP address is an assigned number, similar to a telephone number, that identifies your computer on a network. Your IP address is also used to gather broad demographic information.

For more information about cookies, including how to set your browser to reject them, please go to www.allaboutcookies.org. We also recommend that you take the time to read the ‘cookie code’ developed by the International Chamber of Commerce (ICC) for use by website operators to comply with the new rules.

“We have had a very successful partnership with BEACON in a number of challenging projects involving the development of biological routes to chemical intermediates. A strength has been the construction of diverse consortia of academics and commercial organisations.”

– David Randall, R&D Director, Chemoxy International Ltd